We have a couple of these mice, all had worked and now. Tried to download the driver, but would not be executed (called store but nothing relevant). The error indicates the device is 'unknown '. This mouse was working well, but no more. Microsoft Wireless Mobile mouse 3500 has stopped working on the Surface RT
Hardware support of MS and warranty claims These mice are delivered with 90 tech support of day of the 1st incident that was about to begin when Wireless Mobile Mouse 3500 - has a 3 year warranty. I can push buttons and he will answer, but when I try to move my cursor I get nothing. The green light at the top is, but the blue light down below will not be displayed. Microsoft Wireless Mobile Mouse 3500 has stopped working
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